Telecolm Sector to Get Ombudsman to Handle Consumer Grievances
In a move aimed at empowering mobile consumers, the Telecom Commission today cleared a proposal for creation of an ombudsman under the sector regulator to resolve subscriber complaints
View ArticleGovt: DoT Planning to Set Up Telecom Ombudsman
The ombudsman will be the third level of authority which users can approach, if their complaints on poor quality service is not heard by the telecom services providers.
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